There's an email sitting in your drafts right now. Or one you've been meaning to send for three days. Maybe it's a follow-up to a client who went quiet. Maybe it's a price increase notice. Whatever it is — Copilot can start it for you.
This lesson is designed to be tested in the live tool while you read rather than studied abstractly.
In Outlook, Copilot can draft an email from a short description you give it. You don't write the email — you tell Copilot what the email needs to do, and it writes a first draft. You read it, adjust anything that sounds off, and send.
Here's how it works: open a new email in Outlook. Click the Copilot icon in the toolbar. A panel opens on the right. Type something like: 'Write a polite follow-up to a client named Sarah who hasn't responded in two weeks about a proposal I sent.' Copilot writes the draft. You review it and make it yours.
The draft won't be perfect. It might be a little formal, or miss a detail you'd include. That's normal — and it's still faster than starting from nothing. Your job is to edit, not to create from scratch.
The key habit to build: describe what the email needs to accomplish, not what it needs to say. 'Write a friendly reminder about an unpaid invoice from March' works better than trying to tell Copilot every word.
The instruction you give an AI tool. When you type 'write a follow-up email to Sarah,' that's your prompt. The better your prompt, the better the result. Think of it like giving instructions to a new employee — the more context you give, the better they do.
You don't write the email — you describe what it needs to do, and Copilot writes the first draft. You just edit and send.
Keep the lesson open in one tab and the tool open in another so the page stays operational instead of theoretical.
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