Claude has a feature called Projects. When you create a Project, you can write a short description of your business — your name, what you do, who your clients are, your tone — and Claude reads it every time you open that Project. It's like briefing a new employee once and having them remember it forever.
Here's what to put in your Project description: your business name, what you do in one sentence, who your typical client is, and how you like to sound — formal, warm, direct, whatever fits your brand. You can also include things you never want Claude to do, like use jargon your clients wouldn't understand.
Once your Project is set up, you open it instead of a regular Claude chat. From there, every conversation starts with Claude already knowing the basics. You go straight to the work.
This is one of the most practical things in this entire course. A well-set-up Claude Project turns a general-purpose AI into something that feels like it was built for your business specifically.